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Frequently Asked QuestionsFAQ Topics
How do I contact Russow Consulting?That's an easy one! We have a whole page of its own devoted to answering that question in great detail. There are several ways to contact us. Click HERE to go there now. Back to Top
How much do the services cost?The cost will vary depending upon which of the services you are seeking and the length of time involved. A very rough estimate is between two and three dollars per minute. Back to Top
How long do sessions last?That depends partly on the type of service and partly on the wishes of the client. In general, a typical office session lasts 45-50 minutes which is considered a clinical hour. Certain services such as assessment & evaluation can only be done in specified blocks of time. Consultation, coaching, and psychotherapy counseling sessions can be of shorter (brief) or longer (full) duration depending various factors. Clinical hypnotherapy is usually done in full clinical hour format to allow for application of proper techniques. Back to Top
Do I have to make a long-term commitment to services?Not at all. You are under no obligation to receive or continue services you do not desire. Some people can be helped after only one session, while others choose to continue on for much longer periods of time. Every case is decided individually between the client and the doctor. However, please be aware that for certain problems some types of services may not be beneficial if discontinued prematurely. There is often a recommended length of time for these to be administered. Back to Top
Does insurance cover these services?Most of the services currently provided by Russow Consulting are paid for by the client directly for a number of reasons. Some insurance plans will cover some services, such as evaluation, psychotherapy, or counseling, but only if they are provided in the office setting. Most insurance contracts do not pay for telephone or ongoing consultation, coaching, & hypnotherapy services although the details will vary depending upon your particular insurance. Some won't cover any testing or assessment while others will cover clinical hypnotherapy. You will need to check with your carrier about the details. Most people end up on a self-pay basis even if there is some reimbursement for services because insurers today tend to cover only acute or short-term treatment. Also, unlike traditional insurance companies, HMOs often restrict where you can receive services, from whom, and for how long in a lot of cases. Please be aware that insurers have the right to review your records before agreeing to pay, something you may have seen on your contract when you signed up for the insurance. This compromises confidentiality and creates a 'paper trail' that may make some clients uncomfortable. Back to Top
Can we receive couples or family counseling over the telephone?Yes! All that's required is that each person be on the phone at the same time so that everyone can hear what's being said. Back to Top
Will the services be provided by a credentialed health care provider?Yes! Dr. Russow is a licensed clinical psychologist with 30 years experience providing diagnostic and treatment services to people with diverse backgrounds and needs. She has worked with many different populations using numerous techniques and approaches. She is dedicated to helping others unlock their potential and allowing them to receive all the respect they deserve. Back to Top
How can I make an appointment or receive more information?You are welcome to call (585) 442-4447. Back to Top
If I want distance (telephone) services do I call the office for the sessions?It can be arranged so that you call in at the scheduled time or a call to you can be placed by Russow Consulting, whichever you prefer. Back to Top
Will my records be available for others to see?Except as outlined in our Privacy Policy your records are confidential. If you want them to be released to someone else we will need you to sign a Consent for Release of Information form and provide all relevant mailing information. Back to Top
Can I receive services anonymously?We do not generally provide services to those who fail to disclose any identifying information for two reasons. First, we feel it is difficult to establish and maintain a proper therapeutic relationship with someone who has difficulty being honest and disclosing. It also makes it difficult to meet regulatory standards for record keeping and provision of services. It is clinically inadvisable in most cases to proceed anonymously but we will never insist you disclose things you wish to conceal and will respect your privacy. Furthermore, it is dangerous for someone to be in trouble, ask for help, and then prevent the receipt of help by not being willing to provide identifying information. Second, most payment methods will require the revelation of personal information in order to process payment correctly and verify ownership. No one wants to deal with financial document difficulties and we want to ensure the safety of everyone. Back to Top
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